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Urban Vet Care

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 856 Google reviews · How we rank ›

4.7(856) 84 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareHouse Call & Mobile VetDental CareExotic & Avian CareLarge Animal & Equine
Urban Vet Care
Services
General Veterinary Care, Surgery & Specialty Care, House Call & Mobile Vet
Reviews
856

What recent reviews say

Most reviewers praise the vets (especially Dr. Barone) for thoughtfulness, genuine care, and patience with anxious pets. Long-term clients describe thorough exams, clear explanations, and follow-up calls. The clinic's acupuncture and anesthesia options have solved problems other vets missed.

Several customers report phone estimates that don't match the final bill, rushed appointments, or inconsistent quality depending on which vet tech or doctor sees them. A few felt pushed toward expensive add-ons or dismissed when asking questions. Poor email management led to one family receiving birthday reminders for a pet who had died years earlier.

Praised for
  • Dr. Barone's thoughtful clinical judgment and compassion
  • gentle handling of anxious or nervous pets
  • thorough exams and clear communication
  • knowledgeable and friendly staff
  • personalized, unhurried care
Watch-outs
  • phone quote discrepancies lead to final bill surprises
  • rushed appointments despite low lobby volume
  • inconsistent vet tech knowledge and preparation
  • poor follow-up on medical questions and callbacks
  • insensitive email marketing to owners of deceased pets
compassionate-staffgentle-with-animalsgood-with-anxious-petsknowledgeable-vetscaring-bedside-mannerfollow-up-callsexpensivepushy-upsellingrushed-appointmentspoor-communication
Best for: Pet owners with anxious, nervous, or behaviorally challenging animals, and those needing acupuncture or advanced anesthesia options
Think twice if: You plan to call ahead for a price quote; phone estimates may not match the final bill once the vet examines your pet and finds additional issues

Strengths

  • Dr. Barone's clinical judgment solving complex cases
  • acupuncture and specialized anesthesia/sedation for challenging pets
  • unhurried appointments with time for explanation
  • patience and comfort techniques for anxious animals

Worth knowing

  • Dr. Barone sits on the floor to calm nervous pets and provides thoughtful follow-up calls
  • Dr. Mott resolved a long-standing sedation challenge for an anxious dog
  • Acupuncture helped a dog with herniated discs and chronic pain when X-rays and specialist exams failed
  • Exam rooms have seats so owners can wait inside rather than in lobby, reducing pet stress
  • Staff quality and vet tech knowledge varies; some reviewers felt techs were unprepared or made up answers

What reviews say by service

General Veterinary Care
Long-term clients praise thorough exams, clear explanations, and unhurried appointments; newer clients sometimes feel rushed
Surgery & Specialty Care
Reviewers credit the clinic with coordinating specialist surgery and managing complex post-operative recovery
Dental Care
Website lists dentistry; no review detail provided
Exotic & Avian Care
Category listed but no review evidence provided
House Call & Mobile Vet
Category listed but no review evidence provided
Large Animal & Equine
Category listed but no review evidence provided

How it compares

  • Rated 4.7 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
758
4
26
3
18
2
15
1
39

Common questions

Can I wait in the exam room instead of the lobby?
Yes. One reviewer noted the clinic lets owners wait in the exam room with their pet, which helps reduce stress for nervous animals.
Do you offer acupuncture?
Yes. Their website lists acupuncture as a service. Reviewers described it helping with chronic pain and relief when other treatments failed.
How do you handle pets that are difficult to sedate or examine?
Dr. Mott and Dr. Barone use specialized anesthesia and sedation techniques. One reviewer said Dr. Mott solved a long-standing sedation challenge after years of failed attempts elsewhere.
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Last updated 2026-07-09