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Sploot Veterinary Care - Commons Park

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 550 Google reviews · How we rank ›

4.7(550) 85 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareSurgery & Specialty CareDental CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
Sploot Veterinary Care - Commons Park
Services
General Veterinary Care, Surgery & Specialty Care, Dental Care
Reviews
550

What recent reviews say

Sploot earns high marks for diagnosis and bedside manner. Reviewers consistently report thorough exams that uncover problems others missed, staff who explain procedures step-by-step, and genuine attention to each pet's personality. The team adapts the visit environment for nervous animals and discusses options without pressure.

Pricing remains a sore point. Several reviewers report phone quotes that don't match in-clinic charges, consultation fees that don't apply to final bills, and the sense that annual exams feel like sales pitches rather than wellness checks. One customer flagged a duplicate rabies vaccination with no manager follow-up. For those who ask upfront and verify records, the clinic delivers solid care; transparency about costs upfront would resolve most friction.

Praised for
  • thorough exams and diagnosis
  • kind and patient staff
  • transparent communication about care
  • genuine care for individual pets
  • accommodates anxious animals
Watch-outs
  • pricing inconsistencies and surprise charges
  • no on-site manager accountability
  • possible vaccination record oversights
compassionate-staffgentle-with-animalsknowledgeable-vetsclean-facilitygood-with-anxious-petscaring-bedside-mannertransparent-pricingpushy-upselling
Best for: Pet owners seeking thorough diagnosis and who value clear explanations of care decisions.
Think twice if: Call ahead to confirm exact pricing before arrival; verify vaccination records if you have prior history elsewhere.

Strengths

  • vets catch misdiagnoses from other clinics
  • step-by-step communication during procedures
  • staff comfortable handling nervous pets
  • team feels genuinely invested in each animal's outcome

Worth knowing

  • Dr. Lexie praised for patience with anxious cats and problem-solving
  • Dr. Liv diagnosed eye foreign body missed by another vet
  • Dr. Sran noted for thorough exams under time pressure
  • Dr. Kan and technician Lexie both mentioned for calm demeanor
  • Kelly highlighted for staff care
  • Staff reportedly modify exam rooms (e.g. hiding spots) for nervous animals
  • Offers next-day appointments
  • Website lists SplootPack membership saving up to $650 per year

What reviews say by service

General Veterinary Care
Exams are thorough and catch issues other vets miss, but some reviewers report vaccination oversight and feeling upsold during annual visits.
Emergency & Urgent Care
Same-day urgent appointments available and vets are attentive; one reviewer brought back a dog with lingering eye issue and got correct diagnosis.

How it compares

  • Rated 4.7 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
499
4
9
3
3
2
8
1
31

Common questions

Can I get a same-day or next-day appointment?
Yes. One reviewer reported getting a same-day appointment within hours of calling for an urgent issue; another received a next-day appointment.
Is there pricing transparency before I come in?
Call ahead to confirm exact costs for specific services. Multiple reviewers report phone quotes differing from in-clinic charges; asking repeatedly and getting confirmation in writing would help avoid surprises.
Are there discounts for new clients?
New members receive $50 off the first appointment. The business also offers a SplootPack membership claiming savings up to $650 per year.
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Last updated 2026-07-09