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Sploot Veterinary Care - 9+CO

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 761 Google reviews · How we rank ›

4.8(761) 86 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareDental CareEmergency & Urgent CareSurgery & Specialty CareExotic & Avian CareLarge Animal & Equine
Sploot Veterinary Care - 9+CO
Services
General Veterinary Care, Dental Care, Emergency & Urgent Care
Reviews
761

What recent reviews say

Sploot earns steady praise for kind, knowledgeable vets who handle anxious pets well and explain care clearly. Staff like Dr. Rachel Thresher, Dr. Ben, Dr. Livia Wieringa, and Alexis consistently earn mention for compassion and skill. Pricing transparency and willingness to prioritize affordable care stand out. A minority of reviews surface serious concerns: rushed multi-pet visits, refusal to pursue diagnostics on potential cancer, delayed invoicing, and inattentive reception. These incidents suggest inconsistent follow-through on complex or challenging cases.

Ownership and leadership matter here. When staff engage fully, patients and owners report genuine relief and loyalty. When they do not, the cost and emotional toll are high. The strong 4.8-star rating reflects mostly positive experiences, but the one-star reviews point to real gaps in diagnostic thoroughness and bedside empathy during moments when owners need it most.

Praised for
  • knowledgeable and kind vets
  • staff gentle with anxious or nervous pets
  • transparent pricing and cost clarity upfront
  • thorough explanations of diagnosis and care
  • compassionate, respectful approach to affordability
Watch-outs
  • rushed or incomplete appointments with multiple pets
  • reluctance to perform diagnostic procedures
  • poor follow-up and invoice delays
  • dismissive of owner concerns about serious conditions
compassionate-staffgentle-with-animalsknowledgeable-vetstransparent-pricingcaring-bedside-mannergood-with-anxious-petspoor-communicationresponsive-emergency-care
Best for: Pet owners who value clear communication and need vets who listen to affordability concerns.
Think twice if: Those with pets needing advanced diagnostics (biopsies, complex imaging) may encounter reluctance to pursue testing on first visit.

Strengths

  • Staff consistently praised for gentleness with anxious pets
  • Vets explain diagnosis and treatment options clearly
  • Upfront pricing; staff help prioritize care within budget
  • Handle emergency infections and acute issues with speed

Worth knowing

  • Dr. Rachel Thresher, Dr. Ben, Dr. Livia Wieringa, and Alexis W. are named as caring and thorough staff members
  • Handled emergency ear infections and infections with clear explanation and follow-up care
  • Offered $50 off first appointment for new members
  • One owner noted a $260 charge reduced to $95 after complaint; another waited 30 minutes at reception while receptionist took phone calls
  • Puppy nail removal procedure included clear pre- and post-operative guidance

What reviews say by service

General Veterinary Care
Most reviews reflect routine wellness and sick visits; praised for clear, caring approach but one owner felt a two-pet visit was rushed and incomplete.
Emergency & Urgent Care
Emergency ear infection and acute infection cases handled swiftly with clear communication and gentle care from Dr. Thresher and Alexis.
Dental Care
Website lists dental care; no direct review mention of cleaning or extraction.
Surgery & Specialty Care
Puppy nail removal praised for thorough pre- and post-op guidance; no other surgical cases detailed in reviews.

How it compares

  • Rated 4.8 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
714
4
4
3
7
2
2
1
34

Common questions

Is there a discount for new members?
Yes, $50 off the first appointment for new members.
Do they explain care options if I'm concerned about cost?
Multiple reviews note staff will help you prioritize the best care within your budget. Dr. Thresher is specifically mentioned for respecting affordability constraints.
Are they gentle with anxious pets?
Yes; reviews highlight that Alexis and vets like Dr. Ben handle nervous or anxious dogs and cats calmly, explaining procedures in advance so pets stay calm.

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Last updated 2026-07-09