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Chewy Vet Care 9+Co

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 272 Google reviews · How we rank ›

4.8(272) 86 composite score See reviews on Google ✓ Verified
General Veterinary CareDental Care
Chewy Vet Care 9+Co
Services
General Veterinary Care, Dental Care
Reviews
272

What recent reviews say

Most visits feel seamless and warm: staff greet pets by name, explain every step, and make anxious animals comfortable. Dr. Johnson and Dr. Robb draw particular praise for attentiveness and financial honesty. One serious complaint involved inadequate medication disclosure, poor follow-up communication, and post-care instructions that worsened an infection, though the business reimbursed the patron after escalation. Pricing runs higher than some competitors, even with insurance.\n\nThe clinic keeps a book of patient polaroids, offers chat with vet techs, and integrates with the Chewy app for easy record-keeping. Named staff including Amanda, Shannon, Yesi, Sara, and Tess appear regularly in reviews. Appointment availability has been quick for most; the location sits in Hale, Denver.

Praised for
  • gentle, stress-free handling
  • knowledgeable, communicative staff
  • personal touches and patient photos
  • quick appointment access
  • clear cost explanations
Watch-outs
  • surprise fees and high prices
  • slow response to medical concerns
  • poor post-care instructions led to infection
  • medication side effects not disclosed
compassionate-staffgentle-with-animalsknowledgeable-vetscaring-bedside-mannerexpensivegood-with-anxious-petsfriendly-front-deskpoor-communication
Best for: Pet owners seeking calm, communicative care and willing to pay premium fees for attentiveness.
Think twice if: Medication side effects may not always be fully explained upfront; response times to follow-up concerns vary.

Strengths

  • personable, detail-oriented vets (Dr. Johnson, Dr. Robb named frequently)
  • staff remember pets across visits
  • clear explanations of treatment and costs
  • fast appointment scheduling

Worth knowing

  • Dr. Johnson and Dr. Robb named repeatedly for thoroughness and compassion
  • Named front-desk and tech staff: Amanda, Shannon, Yesi, Sara, Tess
  • Keeps physical book of patient polaroids dating to their first patient at the location
  • Integrates with Chewy app pet portal
  • One review cited slow response to urgent post-visit complications and inadequate medication/aftercare instructions

What reviews say by service

General Veterinary Care
Calm handling and clear communication praised; one serious complaint about medication side effects and follow-up delays.
Dental Care
No direct mention in reviews.

How it compares

  • Rated 4.8 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
254
4
4
3
2
2
1
1
11

Common questions

Can I schedule an appointment quickly?
Yes; multiple reviewers noted being able to get in promptly, with one praising 'quick' appointment access.
What can I access through the Chewy app?
According to reviewers, the Chewy app and pet portal let you manage pet records and access customer service in one place.
Are they open weekends?
Yes; the business publishes opening hours for 7 days a week.
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Last updated 2026-07-09