17 low data
GCC
No rating yet✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
General Veterinary Care
Five Points Animal Hospital
General Veterinary CareDental CareExotic & Avian CareLarge Animal & Equine
- Services
- General Veterinary Care, Dental Care, Exotic & Avian Care
- Reviews
- 65
What recent reviews say
Patients consistently encounter calm, attentive vets who explain procedures and pricing clearly. Dr. Dooley and Dr. Nelson earn trust through surgical skill, follow-up calls, and willingness to listen without overselling. One reviewer noted uneven bedside manner among techs.
The practice handles routine exams, emergency same-day visits, orthopedic and mass-removal surgery, and urgent GI issues. Staff names familiar in reviews: Dr. Dooley, Dr. Nelson, JC. Facility described as clean. Large breed dogs and anxious pets are mentioned positively."
Praised for
- kind and empathetic vets
- gentle with anxious or excitable animals
- responsive and timely appointments
- clear communication and transparent estimates
- skilled surgical care
Watch-outs
- some techs impatient with energetic dogs
compassionate-staffgentle-with-animalsknowledgeable-vetsclean-facilitygood-with-anxious-petscaring-bedside-mannerfollow-up-callstransparent-pricing
Best for: Owners of large or anxious dogs needing surgery or urgent same-day care.
Think twice if: Some vet techs may respond less warmly to energetic or male-identified animals.
Strengths
- Dr. Dooley and Dr. Nelson trusted for surgical skill
- same-day emergency appointments available
- transparent pricing and detailed estimates
- follow-up care calls after procedures
Worth knowing
- Dr. Dooley and Dr. Nelson named repeatedly for surgical expertise
- TPLO (orthopedic) surgeries mentioned
- mass removal surgery praised
- same-day emergency intake confirmed
- follow-up phone calls after treatment noted
- transparent estimates and pricing described as differentiator vs other practices
What reviews say by service
- General Veterinary Care
- Wellness exams and vaccine appointments calm and efficient; staff responsive to owner concerns without pushing unnecessary treatment.
- Surgery & Specialty Care
- TPLO and mass-removal surgeries praised; Dr. Nelson described as fantastic surgeon with clear aftercare instructions.
- Dental Care
- Website lists service; no review text directly addresses dental care.
- Exotic & Avian Care
- Website lists service; no review text directly addresses exotic or avian care.
How it compares
- Rated 5 against a 4.59 average across the 167 general veterinary care businesses listed here.
- Has more Google reviews than 32% of the businesses in this directory.
How we scored this
Scoring Method Star rating 92
Review volume 79
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
63
4
1
3
1
2
0
1
0
Common questions
- Do they offer same-day appointments for sick pets?
- Yes. Multiple reviews describe being squeezed in same day for infections and GI emergencies, with one noting responsive staff and another mentioning a next-day follow-up call.
- Are estimates provided before surgery?
- Yes. Reviewers specifically praise transparent, detailed estimates before major surgery, with one noting Five Points provides this while past practices did not.
- Is the facility clean?
- Yes. Reviewers describe it as clean and squeaky clean.
Similar veterinarian nearby
83
Sploot Veterinary Care - RiNo
4.8(833)✓ VerifiedPublishes prices
Sploot RiNo draws praise for staff warmth, patience with nervous pets, and readiness to discuss treatment options-reviewers credit named clinicians like Dr. Mattie Newman and techs for accommodating anxious animals and keeping owners informed through surgery. Yet billing practices spark frustration: multiple reviewers report sudden $85-89 no-show fees with little flexibility for life circumstances, surprise emergency charges not mentioned during phone scheduling, and vaccination costs running 2-3 times other clinics' rates. Staff communication around appointment purpose and cancellation policy appears inconsistent. The business positions itself as Fear Free and offers broad services from puppies to end-of-life care, with same-day urgent visits available and cross-location flexibility. Dissatisfied customers describe it as corporate-driven billing that contradicts the hands-on, patient care most positive reviews highlight.
General Veterinary CareSurgery & Specialty CareDental Care
89
Livewell Animal Hospital of RiNo
4.9(168)✓ Verified
Most visits feel warm and unhurried, with Dr. Kramer, Dr. Hoppe, and their vet techs putting real time into understanding each animal and owner. Same-day appointments are common, and post-surgery calls ease anxiety. One receptionist has created a cold impression on some callers; one owner disputes the clinical judgment given for a dog's eyelid issue and says the result was preventable damage. The clinic stands out for thorough explanations, tech-forward comfort handling of reactive pets, and follow-up care. Pricing is described as fair and transparent. Staff names that appear repeatedly in praise include vet techs Camryn and Olga, receptionist Teresa, and Kevin. One negative review disputes treatment advice and alleges upselling.
General Veterinary CareSurgery & Specialty CareDental Care