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Livewell Animal Hospital of RiNo

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 168 Google reviews · How we rank ›

4.9(168) 89 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareDental CareExotic & Avian CareLarge Animal & Equine
Livewell Animal Hospital of RiNo
Services
General Veterinary Care, Surgery & Specialty Care, Dental Care
Reviews
168

What recent reviews say

Most visits feel warm and unhurried, with Dr. Kramer, Dr. Hoppe, and their vet techs putting real time into understanding each animal and owner. Same-day appointments are common, and post-surgery calls ease anxiety. One receptionist has created a cold impression on some callers; one owner disputes the clinical judgment given for a dog's eyelid issue and says the result was preventable damage.

The clinic stands out for thorough explanations, tech-forward comfort handling of reactive pets, and follow-up care. Pricing is described as fair and transparent. Staff names that appear repeatedly in praise include vet techs Camryn and Olga, receptionist Teresa, and Kevin. One negative review disputes treatment advice and alleges upselling.

Praised for
  • knowledgeable and caring veterinarians (especially Dr. Kramer and Dr. Hoppe)
  • vet techs skilled at reading animal comfort and making pets at ease
  • attentive communication and patient explanations during exams
  • same-day or quick appointment availability
  • staff calls with post-surgery updates
  • friendly welcome and genuine animal care
  • fair and transparent pricing
Watch-outs
  • one receptionist (Isabella) reported as rude and dismissive on phone calls
  • one case of allegedly poor clinical judgment on eyelid growth that led to eye damage
  • perception of profit-driven upselling on some services
compassionate-staffgentle-with-animalsknowledgeable-vetsclean-facilitygood-with-anxious-petscaring-bedside-mannerfollow-up-callsfriendly-front-desktransparent-pricing
Best for: Pet owners seeking a primary vet who explain decisions thoroughly and make anxious or reactive animals feel safe.
Think twice if: Phone communication can feel dismissive depending on which staff member you reach; get a second opinion on growth or lump advice if it concerns you long-term.

Strengths

  • Dr. Kramer and Dr. Hoppe earn repeated individual trust and repeat visits from families who relocate
  • vet techs visibly skilled at reading reactive or anxious pets and adjusting to their comfort
  • post-surgery communication from the veterinarian directly to owner via phone

Worth knowing

  • Dr. Kramer, Dr. Hoppe named as primary veterinarians
  • Vet techs Camryn and Olga frequently praised for animal comfort
  • Receptionist Teresa praised for customer service; receptionist Isabella reported as rude by multiple callers
  • Kevin mentioned as staff member
  • Performs TPLO surgery (common for knee injuries)
  • Spay and surgical care with same-day or next-day availability
  • Post-op phone updates from veterinarian to owner are standard practice

What reviews say by service

General Veterinary Care
Routine exams are unhurried and thorough; vets review prior records before appointments.
Surgery & Specialty Care
TPLO and spay surgeries handled with detailed pre-surgery planning and personalized post-op phone updates.
Dental Care
Dental work mentioned in service list but no review text speaks to it directly.
Exotic & Avian Care
One review mentions care for a chicken; exotic services offered but limited review evidence.
Large Animal & Equine
Directory shows this as a listed category but no review text clearly references large or equine animal care.

How it compares

  • Rated 4.9 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 91
Review volume 97
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
162
4
0
3
0
2
2
1
4

Common questions

Can I get a same-day or quick appointment?
Yes. One reviewer got an appointment within an hour of calling; another notes that wait times are minimal on arrival, going straight into the exam room.
Will the vet call me after surgery?
Yes. Reviewers report Dr. Kramer calls owners multiple times with post-op updates, even for anxious pet parents.
Is pricing transparent?
Reviewers describe pricing as fair and straightforward. One negative review disputes the recommendation given, not the price itself.
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Last updated 2026-07-09