Longtime Baker clinic trusted across 15-20 year relationships for gentle exams and surgery. Reviewers consistently praise named vets (Dr. Barr, Dr. Koster, Dr. Theissen, Dr. Audrey Barnett, Dr. Hedlin) and techs (Brianna, Toya) for patience with fearful pets and thoughtful care. Staff accommodates anxious animals and one client was offered an exam on the lawn during end-of-life care. Most report fair pricing relative to quality, though one dissenter cited opacity on estimates and private equity ownership as concerns.
Their website lists dentistry, spay/neuter, soft tissue surgery, diagnostics, and wellness care. AAHA accredited since 1999. Minor friction on cost transparency and one complaint about fee structure, but 94% five-star rating reflects sustained loyalty and minimal service complaints across hundreds of reviews.
No individual review text is available for this business. The practice operates in Baker, serves the Denver area, and claims AAHA accreditation and cat-focused credentials on its website, but specific customer feedback on experience, wait times, or staff cannot be drawn from the available data.
Many reviewers praise staff kindness, clean facilities, and the on-site vet clinic's affordable care, especially for adoptions and special needs animals. However, significant complaints emerge around staff rudeness, poor medical record accuracy, inconsistent vet quality since staff changes, and euthanasia decisions that contradict the shelter's no-kill positioning, leaving some adopters feeling misled or harmed.
Strong loyal core praises True Companions for affordable care and genuine compassion, with Dr. O'Brien earning particular recognition for expertise. Recent visits show marked improvement in professionalism and calm management. However, front office failures around medication refills and records retrieval have caused long-term clients to leave, and some reviewers report harsh handling of anxious dogs and unexplained high surgical estimates that feel designed to discourage return visits. The clinic serves general exams, spaying and neutering, vaccinations, laser therapy, and parvo treatment. Pricing is transparent and budget-friendly for routine care. Concerns centre on inconsistency between exceptional vet care and poor communication or handling by some staff, plus friction in the intake experience for nervous animals.
Last updated 2026-07-09