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Sploot Veterinary Care - Highlands

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 1,613 Google reviews · How we rank ›

4.8(1613) 88 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareSurgery & Specialty CareDental CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
Sploot Veterinary Care - Highlands
Services
General Veterinary Care, Surgery & Specialty Care, Dental Care
Reviews
1613

What recent reviews say

Staff greet urgent and routine cases with genuine care, explaining each step and checking in by text or call afterward. Dr. Steine, Dr. Nicholls, and named nurses make anxious or combative pets feel safe; surgical cases receive clear communication before and after. One long-term client reported feeling nickeled and dimed by appointment scheduling tactics and high fees, though most others praise the transparency.

Their website lists 12 services from vaccines to behavior consults and dermatology. New members get $50 off their first appointment. Staff send updates and photos during procedures. They hold Fear Free certification and serve the Highlands, Berkeley, Sloan's Lake, and nearby Denver neighborhoods.

Praised for
  • compassionate, attentive staff
  • thorough explanations and communication
  • follow-up care and proactive outreach
  • transparent pricing and upfront estimates
  • skilled emergency response
  • gentle handling of anxious pets
Watch-outs
  • pricing strategy perceived as profit-focused
  • scheduling splits to increase appointments
  • inconsistent vet assignment
compassionate-staffgentle-with-animalsgood-with-anxious-petsknowledgeable-vetstransparent-pricingfollow-up-callscaring-bedside-mannerresponsive-emergency-care
Best for: Pet owners seeking attentive emergency care and surgical expertise with staff who remember their pet's personality.
Think twice if: Long-term or frequent clients concerned about appointment-stacking as a cost-multiplier strategy.

Strengths

  • Proactive follow-up via text and phone calls
  • Transparent estimates before procedures
  • Named vets and staff who build relationships with pets
  • Same-day emergency appointments

Worth knowing

  • Dr. Steine, Dr. Nicholls, and nurses Anika G and Melody named for thorough, patient care
  • Laparoscopic spay with gastropexy surgery offered
  • Staff send photos during procedures and text reminders after visits
  • Fear Free certified
  • One complaint about nurse-only visits scheduled strategically before costlier wellness exams
  • One complaint about refusing anal gland expression until annual exam was paid

What reviews say by service

General Veterinary Care
Thorough exams and clear communication during routine wellness visits praised; one client felt appointments were split to maximize costs.
Emergency & Urgent Care
Same-day emergency slots, immediate response, updates during treatment, and calm staff handling of frightened pets consistently praised.
Surgery & Specialty Care
Laparoscopic spay with gastropexy, surgical planning, and clear post-op instructions well received.
Dental Care
Dental care listed on website; no specific review content.
Exotic & Avian Care
No review evidence.
Large Animal & Equine
No review evidence.

How it compares

  • Rated 4.8 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 69
Profile completeness 100
Verification 30

Rating breakdown

5
1496
4
17
3
8
2
17
1
75

Common questions

Do they offer emergency appointments?
Yes. One reviewer received same-day emergency care for a leg laceration on a Saturday morning, with staff providing updates and photos throughout.
Will they transfer my pet's medical records?
Yes. One reviewer noted staff proactively transferred records to a new vet when the owner moved, unprompted.
Is there a discount for new clients?
Yes, $50 off the first appointment for new members only (per their website).
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Last updated 2026-07-09