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Park Hill Veterinary Medical Center

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 364 Google reviews · How we rank ›

4.3(364) 74 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareHouse Call & Mobile VetDental CareExotic & Avian CareLarge Animal & Equine
Park Hill Veterinary Medical Center
Services
General Veterinary Care, Surgery & Specialty Care, House Call & Mobile Vet
Reviews
364

What recent reviews say

Long-term clients consistently praise the staff's kindness and ease of booking, but several multi-year customers report a troubling pattern: steep prices, upselling of questionable procedures, missed records, critical diagnostic delays, and billing surprises. One veterinarian (Dr. Margo) drew complaints for rudeness to clients and staff. Satisfied reviewers tend to be recent or shorter-term; those with 3+ years report mounting frustration with management responsiveness and medical continuity.

Recent shift: Multiple critical reviews from 3-6 months ago (March to June 2025, with one edited update in March 2026) from long-term clients describing chronic problems (delays, staff turnover, billing, management unresponsiveness). No recent reviews (past 2 months) from unhappy clients; most recent reviews are uniformly positive from 2-3 months back, which may reflect client base shift or improved consistency among newer clientele.

Praised for
  • compassionate, caring staff
  • easy to schedule
  • responsive communication
  • gentle with anxious pets
  • consistent long-term care
Watch-outs
  • high prices and upselling
  • inconsistent quality across vets
  • poor continuity of care and delays
  • deceptive billing practices
  • unresponsive management
compassionate-stafffriendly-front-deskexpensivepushy-upsellingpoor-communicationhard-to-bookshort-staffed
Best for: Owners seeking a compassionate, accessible clinic for routine care in South Denver neighborhoods.
Think twice if: You expect transparent pricing and consistent veterinarians-multiple reviews note surprise charges, staff turnover, and complaints of upselling.

Strengths

  • AAHA accredited and Fear Free certified
  • easy appointment booking and text coordination
  • serves multiple neighborhoods (Park Hill, Stapleton, Lowry, Montclair, Hale, Hilltop, City Park areas)

Worth knowing

  • Staff turnover mentioned as significant problem; multiple long-term clients encountered different vets repeatedly
  • Dr. Margo cited for rudeness to clients and staff in at least one review
  • Dr. Moon associated with missed blood work (pancreatitis test not run) and subsequent poor apology experience
  • Cytopoint shots charged at approximately $150 per month
  • Dental extractions estimated $1000+
  • Exam fees listed at $95
  • Billing surprises reported: additional charges (blood draw, etc.) not clearly itemized upfront
  • Records management issues: delayed transfers to other practices, missing papers

What reviews say by service

General Veterinary Care
Praised for ease of booking and staff warmth; criticized for high costs, upselling, and inconsistent care across rotating veterinarians.
Dental Care
Dental extraction quoted at high cost; one client reported surprise billing on top of extraction estimate.
Surgery & Specialty Care
Limited direct evidence; part of practice offering but no detailed service reviews.
Exotic & Avian Care
Listed as a service but no review evidence.
Large Animal & Equine
Listed as a service but no review evidence.
House Call & Mobile Vet
Listed as a service but no review evidence.

How it compares

  • Rated 4.3 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 55
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
276
4
24
3
13
2
12
1
39

Common questions

How easy is it to book an appointment?
Multiple reviewers noted quick and easy scheduling, with the ability to text the team to find available times.
What is the typical cost of a visit?
Exam fees are listed at $95. Routine visits vary; one reviewer reported $200–$600 per visit on average, with additional charges (blood work, supplements, procedures) often surprising clients.
Do they offer emergency or urgent care?
The website lists emergency care as a service, but no recent reviews detail emergency visits specifically.
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Last updated 2026-07-09