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Founders Green Animal Hospital

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 275 Google reviews · How we rank ›

4.8(275) 89 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareDental CareExotic & Avian CareLarge Animal & Equine
Founders Green Animal Hospital
Services
General Veterinary Care, Surgery & Specialty Care, Dental Care
Reviews
275

What recent reviews say

Founders Green earns consistent praise for a team that treats pets and owners as whole beings. Dr. Erin Mills, Dr. Margolis, and the entire staff are noted for patience with anxious animals, responsiveness (calling, texting, rescheduling to allow more time), and thorough explanations. Maria, the Practice Manager, brings energy and willingness to help wherever needed. One visitor had a poor experience with Dr. Maria Perez, who became impatient and rude when asked to communicate more slowly, leading to missed treatment and a lost client. Recent growth has not compromised the personal touch that draws repeat families.

Dental cleanings, exotic and equine services are listed but rarely mentioned in reviews, leaving those areas lightly evidenced. The hospital's strength lies in general care, anxiety-friendly handling, chronic disease management, and end-of-life compassion. The 4.8 rating across 275 reviews reflects a team working well together, with one notable interpersonal misstep standing out against an otherwise warm culture.

Recent shift: One recent negative interaction with a new vet (Dr. Maria Perez, May 6) broke the hospital's otherwise consistent pattern of warmth and communication, resulting in a lost client. This is the sole three-star review in the recent batch and stands out sharply against the 16 five-star reviews.

Praised for
  • compassionate, patient care for anxious pets
  • knowledgeable and thorough vets
  • friendly, attentive staff at every level
  • proactive communication and follow-up
  • clean, well-designed facility
Watch-outs
  • one vet spoke too quickly and became dismissive when asked to slow down
compassionate-staffgentle-with-animalsknowledgeable-vetsgood-with-anxious-petsclean-facilityresponsive-emergency-carecaring-bedside-mannerfollow-up-callsfriendly-front-desk
Best for: Pet owners with anxious, rescue, or chronically ill animals who value clear communication and compassionate care.
Think twice if: Consistency in newer doctors may matter; one recent vet's impatience and dismissiveness were a marked departure from the hospital's typical warmth.

Strengths

  • Dr. Erin Mills: patient, thorough, responsive to owner concerns
  • Proactive rescheduling and communication (calls, texts, follow-up cards)
  • Anxiety-friendly approach with nervous or rescue pets
  • Conservative diagnostic pathway (explaining options, not pushing expensive tests)

Worth knowing

  • Dr. Erin Mills: praised for patience, thoroughness, responsiveness (calls/texts), and comfort with anxious pets
  • Dr. Margolis: noted as exceptional before the May 6 incident
  • Maria (Practice Manager): named for flexibility, energy, and helpfulness across multiple roles
  • Dr. Maria Perez: one negative encounter; became dismissive when asked to slow her speech, did not deliver scheduled treatment
  • Staff send handwritten sympathy cards after euthanasia
  • Team proactively offers earlier appointment times to allow more treatment time for complex cases

What reviews say by service

General Veterinary Care
Consistently praised for accessible appointments, friendly interactions, and thorough, patient exams.
Surgery & Specialty Care
Limited review evidence; one case of a back injury handled well with quick appointment access.
Dental Care
No specific review mention.
Exotic & Avian Care
No specific review mention.
Large Animal & Equine
No specific review mention.

How it compares

  • Rated 4.8 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
257
4
5
3
3
2
6
1
4

Common questions

How quickly can I get an appointment if my pet is sick or hurt?
Multiple reviewers report same-day or next-day appointments. One owner got an appointment within a couple of hours of their chihuahua's back injury, and another reviewer noted the team proactively offered an earlier slot to allow more treatment time for a complex case.
Are they good with anxious or rescue dogs?
Yes. Several reviewers specifically praised the staff for calm, kind handling of anxious, nervous, and rescue dogs. Dr. Mills is named for taking time to discuss anxiety-related fears like thunder and fireworks phobia.
What happens if my pet is very sick or at the end of life?
Reviewers describe responsive, compassionate support. Dr. Mills calls and texts throughout treatment, walks owners through difficult decisions, and the team sends handwritten sympathy cards after euthanasia.
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Last updated 2026-07-09