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Lakewood Veterinary Hospital

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 788 Google reviews · How we rank ›

4.6(788) 83 composite score See reviews on Google ✓ Verified
Surgery & Specialty CareGeneral Veterinary CareDental CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
Lakewood Veterinary Hospital
Services
Surgery & Specialty Care, General Veterinary Care, Dental Care
Reviews
788

What recent reviews say

Long-term clients and first-timers praise the hospital's attentive staff and thorough care, especially for nervous or young animals. Vets like Dr. Arcuri and Dr. Andrew are noted for professional exams, and follow-up calls after discharge are routine. The practice has earned trust through consistency across 55 years.

Recent renovation disruptions have strained that reputation. Three appointment cancellations, a final confirmation that turned out to be wrong, and a failure to accommodate a potential vaccine reaction within 48 hours have left some clients frustrated. Communication missteps (conflicting stool sample guidance, no rescheduling offers after errors) suggest gaps in coordination during transition, not malice, but they cost goodwill.

Recent shift: Renovation starting in late 2024 has caused significant service disruptions and communication breakdowns. Previously loyal clients report frustration with cancellations and availability; sentiment has shifted from consistently positive to mixed for current and near-future scheduling.

Praised for
  • attentive, professional staff
  • thorough exams and diagnostics
  • gentle handling of anxious pets
  • follow-up care and health certificates
  • kind, caring approach
Watch-outs
  • renovation chaos and poor rescheduling communication
  • no emergency accommodation for acute reactions
  • conflicting pre-appointment instructions
  • defensive or dismissive bedside manner
compassionate-staffgentle-with-animalsknowledgeable-vetscaring-bedside-mannerfollow-up-callshard-to-bookpoor-communication
Best for: Families with multiple animals seeking long-term preventive and surgical care, including exotic pets.
Think twice if: Renovation delays are ongoing; call ahead if you need urgent or time-sensitive appointments, especially if any health changes occur immediately after a visit.

Strengths

  • 55-year track record and trusted reputation
  • thorough exams and follow-up calls
  • skilled, calm handling of young and anxious animals
  • broad service range (general, dental, surgery, exotic, equine)

Worth knowing

  • Dr. Arcuri: praised for thorough, professional exams
  • Dr. Andrew: noted for calming anxious dogs
  • Staff provide follow-up calls after treatment
  • Health certificates issued for international travel (Costa Rica mentioned)
  • Renovation as of late 2024 has caused three separate appointment cancellations and extended service delays

What reviews say by service

General Veterinary Care
Exams and vaccinations praised for thoroughness; vaccine reactions not accommodated quickly enough in emergency situations.
Dental Care
Offered but severely backlogged during renovation; three separate cancellations and 3-month wait cited.
Surgery & Specialty Care
Not explicitly reviewed, but claimed as a service and supported by positive general feedback.
Exotic & Avian Care
Not explicitly reviewed in sample, but implied by broad service claims and health certificate services.
Large Animal & Equine
Not explicitly reviewed in sample.

How it compares

  • Rated 4.6 against a 4.61 average across the 108 surgery & specialty care businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 73
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
681
4
33
3
16
2
19
1
39

Common questions

Do they provide follow-up care after treatment?
Yes. Reviewers report staff call within a few days to check on recovery.
Can they issue health certificates for travel?
Yes. At least one client obtained certificates for international travel to Costa Rica.
How long are the current wait times for dental work?
Renovation delays have stretched dental appointments to 3+ months as of recent reviews. Call to confirm current status.
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Last updated 2026-07-09