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CityVet | Capitol Hill Veterinary Clinic & Urgent Care

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 472 Google reviews · How we rank ›

4.4(472) 80 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareDental CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
CityVet | Capitol Hill Veterinary Clinic & Urgent Care
Services
General Veterinary Care, Surgery & Specialty Care, Dental Care
Reviews
472

What recent reviews say

Most reviews highlight staff warmth and timely appointments, with strong praise for Dr. Osburn, Dr. Perez, and techs who follow up by phone. Several mention affordable pricing and honest guidance, though others report sudden price jumps and feel prescriptions lack alternatives.

The clinic delivers medical, surgical, dental, and boarding services. Management mishandled a free-exam promotion, and treatment recommendations have raised questions about cost-benefit reasoning. Despite friction over billing practices, the core experience is compassionate animal care with staff who listen.

Praised for
  • punctual appointments
  • kind and compassionate staff
  • honest advice without pressure
  • follow-up care calls
  • good with anxious pets
Watch-outs
  • misleading free exam promotion
  • inconsistent and inflated pricing
  • lack of alternative treatment options
  • handling of anxious/reactive animals
compassionate-staffgentle-with-animalsknowledgeable-vetscaring-bedside-mannerfollow-up-callsfriendly-front-deskexpensivepoor-communication
Best for: Owners of anxious or reactive pets who value relationship-based care and punctual service.
Think twice if: Pricing has been inconsistent and sometimes high compared to suburban Denver clinics; verify all fees before scheduling.

Strengths

  • timely appointment scheduling
  • named vets with strong reputations (Dr. Osburn, Dr. Perez)
  • staff follow-up calls after visits
  • transparent treatment options for most cases

Worth knowing

  • Dr. Osburn diagnosed and managed an elderly cat's weight loss and bloodwork over a year
  • Dr. Perez named in multiple reviews for patient, honest guidance
  • Vet tech Oakleigh and front-desk staff Oliver praised by name
  • Follow-up calls by vet and tech day after appointment noted
  • Marked tube sets for prescribed antibiotic doses
  • Cremation services offered

What reviews say by service

General Veterinary Care
Long-term clients praise affordable care and honest options; newer clients report price inconsistency and sudden increases.
Dental Care
Ingrown nail extraction and trimming handled with skill and compassion; pet left happy despite fear.
Emergency & Urgent Care
Helped urgently with a dog in pain outside normal hours; reviewer grateful for willingness to assist.
Surgery & Specialty Care
Website claims spay and neuter services; no review detail on outcomes.

How it compares

  • Rated 4.4 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
371
4
29
3
13
2
15
1
44

Common questions

Do they charge for the free first exam advertised on Petszel for newly adopted pets?
One reviewer received the free exam offer through Petszel's Foothills Animal Shelter promotion but was charged after the appointment; the clinic acknowledged this confusion had occurred with multiple clients. Verify pricing at booking.
Are they good with anxious or reactive pets?
Multiple reviewers praise staff for handling anxious animals gently, including a dachshund and an initially frightened cat. One negative review mentioned the clinic asked for sedation for a highly reactive cat, suggesting limits to fear-free handling.
Do staff follow up after appointments?
Yes. One reviewer reported receiving calls from both the vet and tech the day after their cat's visit to check on recovery.
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Last updated 2026-07-09