50 low data
Lutz Liana DVM
5.0(1)
One five-star review praises caring staff and veterinarians, notes high costs but states trust in the practice for multi-pet care. Evidence is limited to a single dated review.
Dental CareGeneral Veterinary Care
VCA Anderson Animal Hospital
General Veterinary CareDental CareExotic & Avian CareLarge Animal & Equine
- Services
- General Veterinary Care, Dental Care, Exotic & Avian Care
- Reviews
- 347
What recent reviews say
VCA Anderson earns strong praise for end-of-life dignity and follow-up care, with several reviewers naming specific vets like Dr. Lewis and Dr. Roberts for going above and beyond. Staff generally treat anxious rescue animals with gentleness and explain options without pushing expensive services. However, a handful of negative visits reveal gaps: one vet assistant failed to comfort a traumatized rescue dog during examination, and another doctor was called snippy, suggesting inconsistent experience depending on which staff member you see.
The hospital shines with international health travel prep, puppy surgery follow-up, and written wellness recommendations. Reviewers appreciate the no-pressure approach to pricing and the personal check-ins after appointments. Most drawbacks stem from isolated negative encounters rather than systemic issues.
Praised for
- compassionate euthanasia and end-of-life care
- thorough explanations and follow-up calls
- gentle handling of anxious and rescue animals
- knowledgeable vets by name (Dr. Lewis, Dr. Stocks, Dr. Roberts, Dr. Jen, Dr. Lee)
- caring bedside manner across the team
Watch-outs
- poor technique handling anxious dogs
- inconsistent staff kindness and professionalism
- one doctor described as snippy and rude
- lack of comfort-building with traumatized animals
compassionate-staffgentle-with-animalsknowledgeable-vetscaring-bedside-mannerfollow-up-callstransparent-pricinggood-with-anxious-pets
Best for: Rescue dog and cat owners, families navigating end-of-life decisions, travelers needing health certificates
Think twice if: Staff handling of anxious dogs is inconsistent; ask for a gentle tech by name if your pet has past trauma
Strengths
- Named vets with strong track records (Dr. Lewis, Dr. Stocks, Dr. Roberts)
- Follow-up calls and text check-ins after visits
- Gentle approach to anxious and rescue animals
- No-pressure pricing transparency
Worth knowing
- Dr. Lewis: puppy surgery follow-up and extra check-in time
- Dr. Roberts: international pet travel health prep and research
- Dr. Jen: check-in phone calls the day after visits
- Dr. Lee: written take-home wellness recommendations
- Follow-up calls/texts standard after treatment
- Free first exam for shelter-adopted dogs through foothills partnership
What reviews say by service
- General Veterinary Care
- Thorough explanations without pressure; strong follow-up care for rescue and anxious animals
- Dental Care
- Dental X-rays offered; no specific praise or complaint in reviews
- Exotic & Avian Care
- Handled complex international travel health requirements for a cat with research and partnership approach
How it compares
- Rated 4.4 against a 4.59 average across the 167 general veterinary care businesses listed here.
- Has more Google reviews than 58% of the businesses in this directory.
How we scored this
Scoring Method Star rating 61
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
267
4
30
3
9
2
9
1
32
Common questions
- Do you call after appointments to check on my pet?
- Yes, follow-up calls or texts are mentioned in multiple reviews as standard practice
- Is there a free first exam for rescue dogs?
- VCA offers a free first exam for dogs adopted from Foothills Animal Shelter using the shelter's voucher
- Can you help with international pet travel health requirements?
- Yes, reviewers note the team does research on flight and entry requirements and can prepare health certificates
Similar veterinarian nearby
91
Westwood Animal Hospital
4.8(189)✓ Verified
Customers speak of Dr. Baye and her team as a trusted fixture across multiple generations, praised for medical skill, personal care, and honesty about costs. The hospital squeezes in urgent cases despite full schedules and avoids unnecessary procedures, earning fierce loyalty even from clients who travel over an hour to return.
General Veterinary CareSurgery & Specialty Care
79
Bear Valley Veterinary Care Center
4.3(382)✓ Verified
Bear Valley's strength lies in surgical expertise and staff who take time with nervous animals; one owner credits three vets collaborating to save a cat's leg when others suggested amputation. Regular patrons report 20-year relationships, named technicians like Sarah and Fabi who calm anxious pets, and Dr. Stevenson's thorough approach to seniors and complex cases. Two serious complaints center on medication refusal without expensive diagnostics and pricing that runs 30-40% above nearby competitors, though most reviewers do not mention cost.
General Veterinary CareSurgery & Specialty CareExotic & Avian Care