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Mesa Veterinary Hospital

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 412 Google reviews · How we rank ›

4.7(412) 85 composite score See reviews on Google ✓ Verified
Surgery & Specialty CareGeneral Veterinary CareDental CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
Mesa Veterinary Hospital
Services
Surgery & Specialty Care, General Veterinary Care, Dental Care
Reviews
412

What recent reviews say

Staff at Mesa show genuine care for anxious pets and handle complicated cases with patience and clear follow-up. The hospital offers broad services from routine care to specialty surgery and exotic animals, with extended hours and Saturday appointments. Recent complaints centre on front-desk miscommunication, sudden price changes, and appointment availability, and some longtime clients note the practice feels different since its founding veterinarians retired.

Recent shift: Long-established clients (25+ years) report a marked decline in experience and consistency since the original veterinarians (Nickerson and Batch) retired, citing harder booking, weaker front desk, and different clinical approaches by newer veterinarians.

Praised for
  • compassionate and knowledgeable staff
  • gentle handling of anxious or reactive pets
  • strong expertise across general and specialty care
  • weekend and evening availability
  • caring post-operative support
Watch-outs
  • inconsistent communication and test mix-ups
  • long wait times and difficulty booking
  • pricing opacity and automatic increases
  • perceived shift in quality since original veterinarians departed
compassionate-staffgentle-with-animalslong-wait-timesexpensiveknowledgeable-vetshard-to-bookcaring-bedside-mannerresponsive-emergency-careshort-staffed
Best for: Pet owners with anxious or behaviorally complex dogs who value calm, understanding handling and extended appointment availability.
Think twice if: Those sensitive to pricing surprises or who value clear upfront cost guarantees; booking well in advance is essential.

Strengths

  • Long-established reputation (since 1974)
  • handles anxious and reactive pets skillfully
  • extended hours and Saturday appointments
  • comprehensive services under one roof (general, surgery, dental, exotic)

Worth knowing

  • Dr. Levine identified dental disease and gingivitis in a 6-year-old dog whose previous vet dismissed the need for cleaning
  • Dr. Stephens praised for post-operative care and communication with elderly dogs
  • Staff includes veterinary technician Rose, noted for attentiveness
  • In-exam-room payment option available
  • Periodically hosts specialty veterinarians for exotic pet care

What reviews say by service

General Veterinary Care
Owners report knowledgeable care across routine checkups and complex chronic conditions, but recent reviews flag pricing confusion and inconsistent communication.
Surgery & Specialty Care
Post-operative care and communication praised; Dr. Stephens noted for attentive elderly dog surgery recovery.
Dental Care
Reviewer credited Dr. Levine for diagnosing and treating painful plaque and gingivitis a previous vet had dismissed.
Emergency & Urgent Care
One longtime client reported a poor emergency experience with a reactive dog; another praised quick, caring response to lilies ingestion in a cat.
Exotic & Avian Care
Reviewers confirm capability with reptiles and exotic animals, noting specialist availability periodically.

How it compares

  • Rated 4.7 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
372
4
7
3
3
2
5
1
25

Common questions

Does Mesa have weekend or evening appointments?
Yes, they offer late afternoon and Saturday appointments, according to reviews.
Can they care for reptiles or exotic pets?
Yes, they handle reptiles and exotic animals; they periodically have specialty veterinarians on staff for less common species.
Do they board dogs?
Yes, boarding is available for when owners travel.
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Last updated 2026-07-09