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Evans East Animal Hospital

Updated 2026-07-09 · 1,245 reviewed · 181 listed · Scored from 1,086 Google reviews · How we rank ›

4.6(1086) 83 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareSurgery & Specialty CareDental CareEmergency & Urgent CareExotic & Avian CareLarge Animal & Equine
Evans East Animal Hospital
Services
General Veterinary Care, Surgery & Specialty Care, Dental Care
Reviews
1086

What recent reviews say

Reviewers consistently praise the vets and staff as genuinely caring and thorough, with many noting they travel far specifically for the clinic's expertise and compassion. They value same-day appointments, detailed exams, and follow-up calls. Two recent critical reviews flag serious billing errors on first visits (double-charging for annual exams) and a high-stakes misdiagnosis case where phone operators dismissed bloody stools as normal, leading to emergency hospitalization; the primary vet did not follow up during the crisis. Most long-term clients report decades of trust and reliable care.

The clinic operates across six service areas and has named veterinarians (Dr. Cole, Dr. Gao, Dr. Lipkin, Dr. Trainor, Dr. Maybanks, Dr. Kuball) who perform surgery, dental, and specialty work. Several reviews praise dental extractions and eye care. The first exam carries a discount, and reviews mention reasonable pricing for surgical procedures. The facility is described as clean with ample parking, though eastbound access via Colorado Boulevard is noted as the main entry.

Recent shift: Two critical one-star reviews in the past two months highlight systemic issues: billing errors at intake and delayed diagnosis via phone operators. Earlier five-star reviews from the same period show the clinic at its best (Dr. Gao, Dr. Lipkin, Dr. Trainor praised for care). Suggests variability in front-desk and phone triage performance that contradicts the clinic's reputation for thoroughness.

Praised for
  • compassionate and attentive vets
  • efficient same-day scheduling and quick appointments
  • thorough exams and clear communication
  • kind and professional staff
  • follow-up calls and genuine care
Watch-outs
  • surprise charges and billing confusion
  • misdiagnosis on phone and in early exams
  • poor follow-up after serious hospitalization
  • vet staff unavailable for consultation
compassionate-staffgentle-with-animalsknowledgeable-vetscaring-bedside-mannerfollow-up-callsclean-facilitygood-with-anxious-petsfriendly-front-desktransparent-pricingpushy-upselling
Best for: Pet owners seeking compassionate, thorough care and willing to travel for quality vets and same-day appointments.
Think twice if: Verify all charges before leaving: recent clients report double-charged annual exams and vouchers not honored as described. Phone triage has missed serious symptoms.

Strengths

  • named vets with strong reputations (Dr. Cole, Dr. Gao, Dr. Lipkin, Dr. Trainor)
  • seven-day availability with same-day and emergency access
  • surgical and dental work in-house
  • personal follow-up by vets after major procedures

Worth knowing

  • Named vets: Dr. Cole, Dr. Gao, Dr. Lipkin, Dr. Trainor, Dr. Maybanks, Dr. Kuball, vet tech Ezra
  • Dental extractions and eye care procedures performed in-house
  • Vet calls and texts updates before and after surgery
  • Emergency hospitalization case ($10k bill reduced to $6k by emergency vet) revealed misdiagnosis of bloody stools and weak phone triage; primary vet did not follow up during 3-day hospital stay
  • Client since 1994; another since 40 years
  • Recent billing error: puppy charged twice for annual exam at back-to-back visits, partial refund only after dispute
  • Connect for Care voucher not honored as advertised

What reviews say by service

General Veterinary Care
Praised for thorough exams and caring approach; criticized for billing errors and missed diagnoses on phone intake.
Surgery & Specialty Care
Multiple reviews praise dental extractions, tail amputation, and other surgeries; reasonable pricing noted.
Dental Care
Dental cleaning and extractions offered; client reported smooth pre-op and post-op care with follow-up.
Emergency & Urgent Care
Same-day and after-hours appointments available; one review credits clinic with quick response in a crisis.
Exotic & Avian Care
Category listed but no specific review evidence.
Large Animal & Equine
Category listed but no specific review evidence.

How it compares

  • Rated 4.6 against a 4.59 average across the 167 general veterinary care businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 73
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
918
4
73
3
14
2
15
1
66

Common questions

What is the discount for new patients?
Their website lists $25 OFF the first exam.
Can I get an appointment the same day?
Yes. Multiple recent reviews report being seen right at appointment time or getting urgent same-day slots.
Do you offer emergency care?
Yes. Reviews mention emergency appointments and after-hours flexibility. A client was seen immediately on a Monday with a surgical complication.
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Last updated 2026-07-09