Care Animal Hospital earns consistent praise for compassionate vets (Dr. Gilbert, Dr. Fox, Dr. Alberg) who take time with anxious pets and explain medical options clearly. Recent complaints about rushed end-of-life care, withheld information during procedures, and refusal to treat an injured dog suggest operational strain, though the majority of reviews highlight the clinic's strength with routine wellness, surgery, and gentle handling of cats and dogs.
Recent shift: New management introduced policies perceived as customer-unfriendly and created operational communication gaps around procedures and cremation follow-up (past month complaints).
Most visitors experience attentive, kind care from staff who listen carefully and explain procedures. Dr. Carrie Wang and the team excel with nervous pets and refuse pressure tactics, though a handful of recent visitors report unclear pricing structures and concerns about unnecessary dental recommendations.
Dr. Todd Smith and his team earn consistent five-star praise for treating animals as individuals, never rushing appointments, and explaining diagnoses clearly. Staff comfort nervous pets on the floor; the clinic handles emergencies same-day and declines unnecessary tests, earning trust for end-of-life and urgent care alike. Arvada Veterinary Hospital offers spay/neuter surgery, dental cleaning, orthopedic work, ultrasound, and digital radiology. They publish discounts on wellness bundles and first exams. Located in Scenic Heights, they serve Arvada, Broomfield, Westminster, and surrounding areas, and hold AAHA accreditation.
Two years of solid care and attentive staff earn this clinic a 4.7 rating, but a recent fatal medication error casts a serious shadow. Most visits bring praise for friendly vets, thorough explanations, and thoughtful follow-up calls, yet the most recent one-star review describes a dosing mistake that killed a dog hours after diagnosis.
Last updated 2026-07-09