Reviewers consistently praise named veterinarians like Dr. Bechtold, Dr. Herman, and Dr. Sweet for patience and genuine care, especially with anxious or traumatized pets. The clinic books fast appointments, charges fairly, and staff (including techs like Karly and Keith) treat animals with genuine gentleness. Some customers note uneven experiences with particular doctors who seemed less engaged.
Ratings split evenly between five and one/two stars, so the experience here is unpredictable. Review detail is too limited to identify specific strengths or gaps.
Dr. Herman earns consistent five-star praise for compassionate care, especially during end-of-life decisions. Long-term clients credit his knowledge and genuine respect for their animals.
VetCare earns trust through veterinarians who dig deeper: Dr. Feldman consulted CSU specialists to save a Golden Retriever from a misdiagnosis, and Dr. Spiegel correctly identified allergies a previous vet had missed for years. Staff move at speed without rushing, handle anxious pets gently, and staff provide detailed aftercare instructions. The clinic manages exotic animals without the sticker shock some expect, though recent price increases after their move have bothered a few long-term clients. One complaint centered on exam charges for euthanasia decisions; most reviews praise transparent, fair pricing and vets who listen without pushing extras.
Last updated 2026-07-09